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Master thatchers in Hertfordshire since 2001

Thatched roofs, made to last.

We repair, re-ridge and re-thatch roofs across Hertfordshire and up to 60 miles around it, in long straw, wheat reed and water reed.

Roof damaged? Send us photos for a free repair quote

A re-thatched cottage with a block-cut ridge, eyebrow windows and two brick chimneys
A new block-cut ridge, cut by hand.
Members of the
National Society of Master Thatchers
  • Master thatcher since 1987
  • 5-year written guarantee
  • £5M insurance cover
  • No sub-contractors

What we do

Every kind of thatching work, from one small team

All services

New: Thatch Care Plan

Your roof, looked after every year

Every year, your roof gets 1 day of work from a master thatcher. That day includes the inspection, a report with photos and the repairs. You also get your insurance report when your insurer asks for it.

£995 + VAT a year, about £83 a month

A condition report alone costs £450 + VAT. The plan includes it.

What the plan includes

  • A yearly roof inspection
  • Repairs in the same day
  • A written report with photos
  • Your insurance report
  • Priority after a storm
  • A plan for the roof

Who we are

Barry Biggs has thatched since 1982

Barry started as an apprentice thatcher in 1982. He qualified as a master thatcher in 1987 and formed C&C Master Thatchers in 2001.

The team is small on purpose: three master thatchers and an apprentice. We are members of the National Society of Master Thatchers. We do every job ourselves, and we never use sub-contractors.

We are based in Hatfield, so Hertfordshire is our home county. We also work up to 60 miles away, from Cambridge to Northampton and North London.

Meet the team
Barry Biggs, master thatcher and owner
Barry Biggs, master thatcher since 1987

Our materials

Three materials, English where possible

We use English material where possible. Each one lasts a different time, so the choice of material is also a choice about cost per year.

  • Norfolk water reed

    Lasts 50 years or moreHardest-wearing

    The hardest-wearing material we use. A hard, hollow reed cut from the Norfolk wetlands. It gives a crisp, dense finish with sharp edges.

  • Combed wheat reed

    Lasts 25 to 35 years

    English wheat straw, combed so all the stems lie the same way, then laid butt-ends down. A neat, close finish that suits most cottages.

  • Long straw

    Lasts 15 to 30 years

    English threshed wheat straw, laid loose for a soft, rounded coat with hazel liggers on show. The traditional thatch of Hertfordshire and Essex.

These are typical figures for a well-laid coat. The ridge wears faster and needs replacing every 10 to 15 years. Roof pitch, shade from trees and the weather change how long a coat lasts.

How it works

From your first call to a guaranteed roof

  1. 1

    Call or send the form

    Tell us where the house is and what you think the roof needs.

  2. 2

    Free roof visit

    A master thatcher looks at the roof and talks through the options with you.

  3. 3

    Fixed-price quote

    You get a written quote with a full description of the work. The price does not change.

  4. 4

    The work

    We arrange scaffold (an extra cost), thatch the roof and take all the waste away. We use no sub-contractors.

  5. 5

    5-year guarantee

    When the job is complete, you get a written guarantee on our work.

Where we work

Hertfordshire first, and up to 60 miles around it

Map of the areas we coverHertfordshire is our home county and is shaded strongest. We also cover west and north Essex, Buckinghamshire, Bedfordshire, North London, Cambridgeshire and Northamptonshire, within about 60 miles of our base in Hatfield.
Home county: most of our workAreas we coverOur base

From our clients

In their own words

  • “My wife and I thank you for providing us with a beautiful roof which is a joy to look at, soundly constructed and admired by all who have seen it.”
    Tony · Owner, private estate
  • “It was a pleasure to watch professional craftsmen take such pride in their work. Your care, attention and helpfulness minimised the disruption.”
    Michael · Property developer, detached bungalow
  • “Can I take this opportunity of saying that we are full of admiration for the skill and care provided. We are very pleased with the result!”
    Charles and Jean · Owners, thatched cottage

Questions people ask us

How long does a thatched roof last?

A Norfolk water reed coat lasts 50 years or more, so it is the hardest-wearing material. A combed wheat reed coat usually lasts 25 to 35 years, and a long straw coat 15 to 30 years. The ridge wears faster, so it needs replacing every 10 to 15 years. Roof pitch, shade from trees and the quality of the work all change these figures.

Can I send photos of the roof for a quote?

Yes. Add up to 6 photos to the enquiry form. A master thatcher looks at them and gives you an idea of the work and the cost. If we need to see the roof, we arrange a free visit. Repair quotes are always free.

What is the Thatch Care Plan?

For one fixed fee of £995 + VAT a year, your roof gets 1 day of work from a master thatcher. That 1 day includes the inspection, the written report and the repairs. The repairs can include small patch repairs, moss removal where needed, debris clearance and repairs to loose netting. When we can do a repair there and then, we do it. When the work needs a team, we arrange for a team to come back. If the roof needs work that the plan does not cover, your report includes our recommendations and a separate quote. You also get your insurance report when your insurer asks for it, and priority after a storm. The fee covers work we can do safely from ladders. If the roof needs scaffold, the scaffold costs extra.

How much does it cost to re-thatch a roof?

Every roof is different, so we give you a free fixed-price quote after we see it. As a general guide, national 2026 price guides put a full re-thatch of a typical cottage in the South East at about £16,500 to £22,500 in combed wheat reed, and more in water reed. A re-ridge alone is usually £3,500 to £8,000. See our thatching costs page for more detail.

What is the difference between long straw, combed wheat reed and water reed?

Long straw is threshed wheat straw, laid in a loose, shaggy coat with a rounded look. It is the traditional thatch of Hertfordshire and Essex. Combed wheat reed is wheat straw that is combed so all the stems lie the same way, then laid with the butt ends down for a neater finish. Water reed is a hard, hollow reed from wetlands such as the Norfolk Broads. It gives a crisp, dense finish and lasts longest, 50 years or more. We use English material where possible, and advise which suits your house.

What should I check before I buy a thatched house?

Find out when the roof was last thatched and re-ridged, what material it is, and whether the house is listed. Ask about fire barriers, chimneys and insurance. Then get a report from a master thatcher, not only a general surveyor. Our fixed-price thatch condition report tells you how many years the roof has left and what work it needs.

Which areas do you cover?

We are based in Hatfield, Hertfordshire. We work within about 60 miles of our base. That covers all of Hertfordshire, west and north Essex, Buckinghamshire, Bedfordshire, Cambridgeshire, Northamptonshire and North London. Local work in Hertfordshire comes first.

Free quote and roof check

Get a free, fixed-price quote

We visit, look at the roof and give you a written, fixed-price quote. It is free, with no obligation. For a repair, send us photos first.

  • A fixed price, with a full description of the work
  • Every quote is valid for 12 weeks
  • A 5-year written guarantee on all completed work
  • All waste removed as part of the service. Scaffold is an extra cost.

Or call 07860 292801

Ask for a free quote or roof check

Tell us about your roof. We reply by phone or email. If you prefer to talk, call 07860 292801.

For example: when it was last thatched, the material, or whether the house is listed.

Photos of the roof (optional, up to 6)

    We reply within 1 working day. We use your details only to reply. Privacy notice.